Shipping & Returns
COURIER CHARGES WITHIN NEW ZEALAND -
Please note We currently do NOT Deliver to Po Box
- 1 - 2 Items $4.50
- 3 + items $7.50 (Unlimited items)
- Gift & Promotional Packs/ Litre Category's $7.50 (Unlimited items)
- Rural Delivery Add $3.50
•We use Post Haste for the majority of deliveries in New Zealand.
•All orders will be shipped within 1-2 working days after receiving your payment.
•Payment made via Internet transfer on the weekend, will show in our account Tuesday morning
•During public holidays and weekends parcels are sent the next available working / business day.
•Order dispatched confirmation and Tracking numbers provided on request.
•All parcels can be tracked on the courier company web sites
•Small Parcels are targeted delivery is Overnight, Rural, Larger & Dangerous goods parcels such as aerosols may take 1-3 days, parcels may also take longer on public holidays and weekends or rual delivery, parcels sent Friday are delivered Monday, no Saturday delivery.
•We use a signature required service as our standard service. This means that the courier will need a signature on delivery so someone must be available to obtain If you are not available they will leave a 'Card to Call' so you can arrange redelivery
•If you would prefer your package to be sent NON SIGNATURE REQUIRED, please note NON SIGNATURE REQUIRED or ATL in your delivery instructions in capital letters. This will mean you will not need to be home to sign for your package The courier will leave your package in a safe place. If the courier does not believe there is a safe place to leave the package, they will leave a 'Card to Call' so you can arrange redelivery.
•Notes in your delivery instructions may or may not be followed by the courier, I am sorry we can not guarantee that instructions will be followed to the letter. In particular our courier will not call in advance to arrange delivery at a specific time.
Yes we do ship internationally with Excellent pricing, prices will vary depening on what is purchased all prices are in NZD
Estimated time frames are-
•Australia 2-20 Days (Non Trackable)
•Worldwide 4-20 Days (Non Trackable)
•Please note any aerosols (pressurised cans) are classed as dangerous goods and cannot be sent internationally as it is against the law for us to do so.
•Due to the nature of these items we take all necessary care in packaging but accept no responsibility in the event that they get damaged we will however proceed with the standard claim procedure with the courier company which can take some time so we cannot offer a refund or replacemement product until all the documentation has been filed.